How To Fix Optus Sport Error Codes? [Easy Guide – 2023]

Last updated: January 5, 2023


Optus Sport is a prime sports channel in Australia that streams various sports worldwide. Like any other channel or streaming site, it also goes through some glitches, bugs, and Optus sport error codes. What are these errors, and how to fix Optus Sport error codes? This article will guide you thoroughly through everything.

Optus Sport provides premium streaming of major sporting events like the K1 League, the J1 League, the English Premier League, LaLiga, the Women’s Super League, the Women’s World Cup 2023, and more. It also broadcasts international club sports events, including the UEFA Champions League, UEFA Super Cup, and UEFA Europa League.

Since it is an Australia-based streaming site, you cannot watch Optus Sport outside Australia, but with the help of a good VPN like ExpressVPN, you can unblock Optus Sport content from anywhere in the world.

Because an ExpressVPN connection offers a lightning-fast VPN connection with limitless servers worldwide, Optus Sport offers several annual and monthly subscription options you can acquire immediately.

Without any further, let’s dig into the Optus Sport error codes and how to fix Optus Sport error codes.

What are the error codes and fixes of Optus Sport?

Optus Sport, like any other streaming site, may go under some glitches or errors. These errors may arise either due to data storage problems or connection issues. Sometimes when accessing Optus sport through a poor VPN service, you may also experience lagging or blocking of Optus Sport content. Therefore, it is said that you always choose the best VPN service to enjoy your favourites hassle-free.

What are Optus Sport error codes? Optus Sport error codes are different messages or notifications shown by Optus Sports indicating to its viewers of the current trouble or errors faced by your server. Optus Sports error code can be of web browser error or Outsport application error.

Optus Sport App error codes and Fixes

Error Codes Troubleshooting steps
Device Limit Exceeded
  • You can only have one person signed onto your account through a device at a time, or you’ve more devices enrolled for Optus Sport than is allowed.
  • To add a new device, you must first delete one.
You are not currently allowed to view this video
  • You don’t have a subscription that is active right now. To activate your subscription, kindly register.
Asset Not Found
  • You are attempting to view a video that is no longer accessible.
This Video Is Not Currently Available For Your Device
  • Restart your phone or tablet after closing the program, then try restarting again.
  • If the problem continues, you can try uninstalling and reinstalling the application.
  • Make sure the software on your phone or tablet is of the current updated version as well.
Unable to login
  • Verify your account login information. Passwords and Usernames are case-sensitive.
  • Try logging in on a separate device to verify your password and username if you’re still experiencing issues.
VOD content not loading
  • Try again after restarting your phone or tablet and closing the application.
  • Try removing the program, then reinstalling it and giving it another go.
  • Make sure the software on your phone or tablet is currently updated.
  • Check the speed of your internet connection.
  • Identify any other users who may be downloading or otherwise accessing the internet and consuming bandwidth.
We save the best for our Premium Users. To view this content, please log in or subscribe now
  • Sign in to your account to watch this content.
You are not allowed to watch this video from your current location
  • For this material to display, you must live in Australia’s region.

Please make sure if you are in Australia, you are not signed in using a VPN or proxy. ( if accessing through a VPN outside Australia, make sure to use a reliable VPN server)

You are not currently allowed to view this video
  • You don’t have an active subscription. Kindly register online.
  • If you are already signed up, please exit the app, restart your device (phone or tablet), and try logging in again.

Note: If you’re still having trouble viewing Optus Sport. You can submit a case in the Help and Support area of the Optus Sport app.

Not only sports channels, but channels like Rai TV didn’t work because of similar errors. Thus try to fix the rather taking cancellation decision.

Optus Sports Web browser error codes and Fixes

Error Codes Troubleshooting steps
Device Limit Exceeded
  • Optus Sport content can only be played on one device simultaneously.
  • The same membership ID is used by another device, which is now watching material.
  • Visit our management page to delete devices.
You are not currently allowed to view this video
  • Please confirm that you registered online. Visit the Optus sports official site to register on Optus sport.
Asset not found
  • Please delete the browser’s cache, browsing history, and cookies. After this is finished, close the website and reopen it.
  • If it’s still not operating, ensure the operating system and browser are updated.
  • Change your browser.
This video is not currently available for your device
  • Retry after making sure you are signed in.
  • Clear the cookies, cache, and surfing history if the issue has not been corrected.
  • Once finished, shut down and then relaunch the browser.
  • Try using a different browser if this doesn’t cure the problem.
You are not allowed to watch this video from your current location
  • Please note that only viewers in Australia are permitted to see this content.
  • If you think this message is incorrect, ensure the viewing gadget is not connected to VPN providers or proxies.
  • We advise sticking with your PC’s or Mac’s default configuration when streaming Optus Sport.
No access
  • To access this content, Please sign in
Session not authenticated
  • Please retry after verifying that you are logged in.
  • Close and reopen the web browser program if the problem continues.
  • Start the PC afresh and try again.

You can also face similar errors when Amazon Prime does not work, but the quick fixes always resolve the issues on time.

Why is Optus Sport not working?

Your Optus Sports Channel might not be working and showing you some Optus Sport error codes due to excessive device storage, Slow internet connection, or outdated software version.

Delete the cookies and browsing history from your web browser. To repair Optus Sport error codes, reboot the internet browser by shutting it, waiting a few moments, and then opening it again. Attempt a different web browser: With Chrome or Firefox, Optus Sport performs best.

If the above troubleshooting tips and solutions didn’t work for you, you can easily cancel your Optus Sport subscription, without being charged.

Moreover, if your 7Plus isn’t working with a VPN, you must delete the cookies to save yourself from big glitches.


It might take up to 30 minutes for your account to be activated if you have just subscribed to Optus Sport for the very first time. After that, you can sign up for Optus Sport and start watching.

Turn off your modem and Fetch box at the power outlet, then disconnect them for 30 seconds. Reconnect both of them. Switch on the Fetch box then wait for a stable connection to be made once the modem reconnects and displays a stable sequence of lights.

  • Visit the Optus Sports webpage.
  • To sign into your account, click on the Login icon in the top right corner.
  • If you have forgotten your account or password, click on forgot password.
  • Select Help & Support, Located in the lower right corner.
  • Report a bug or problem.

Note: By selecting View active issues, you may view your cases at any moment.

Wrapping Up!

Users sometimes experience glitches and error codes for some in-built reasons. This article provides you with a detailed guide and reasons for how to fix Optus Sport error codes. Even you can read the quick fixes of Greek TV if it is not working.

I hope this guide has helped you to understand the error codes and their fixes. You can also learn about Netflix error codes and how to quickly fix when Foxtel Go isn’t working with a VPN.

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