How to Fix Hotstar Playback issue in Australia: [Troubleshooting Tips]

Last updated: September 11, 2023
Hotstar Playback issue in Australia

You might ask: “How do I fix the Hotstar app’s video playback fail issue?” We’re glad you asked, but before getting into the Hotstar Playback issue in Australia, it is essential to note its root cause.

It could be due to an older version of the media app, low device storage or even expired Internet membership that suddenly brought Hotstar playback error on TV.

Perhaps, the Disney Hotstar issues could be because of the router, restricted internet access, or Disney+ Hotstar maintenance might keep from streaming the best shows on Hotstar in Australia such as School of lies and The Zone:Survival Mission Season 2 in Australia. Plus, there is a strong possibility Hotstar is geo-restricted on your side.

Once you have an idea of what the issue may be, troubleshooting gets much easier. Fixes include but do not limit to, manually updating Hotstar’s media app, clearing-up storage, taking care of your base connection, renewing your ISP plan or subscribing to ExpressVPN.

In rare cases, it is essential to wait a few minutes until the VOD service has completed the maintenance phase and is available for streaming.

Let’s talk about the playback streaming error to get you back to watch Hotstar in Australia.


What is Playback Streaming on Hotstar?

DPH-playback-error-in-AU

You won’t be able to stream your favourite content until you get rid of this error!

The Hotstar Playback issue in Australia can recur multiple times but what is Playback streaming on Hotstar? It is an adaptive video streaming technique employed by Disney+ Hotstar that ensures the best resolution is played back automatically based on the available internet speed.

It is deemed the best video experience technique for both Wi-Fi internet connections and mobile data. It keeps you from getting past Disney Hotstar issues on your media device.

Now that you know about Playback streaming on Hotstar. Let us tell you about the causes of the Hotstar playback errors on TV and other media devices.


What Causes Hotstar Video Playback Issues or Errors?

There are a ton of reasons the Hotstar Video Playback issue happens. Disney+ Hotstar does not support 2 simultaneous streams. It is also not compatible with proxies, and so many of these problems can occur whilst streaming on Disney+ Hotstar.

The Hotstar Playback issue in Australia can be due to unusual usage of web browsers, too much web-browser cache, and incorrect DNS set-up. It can also occur because you didn’t update your network adapter drivers. Other than that the issue can also happen due to slow internet.

This issue can recur or persist if you don’t have at least a 2 Mb/sec base connection to avert Disney Hotstar connection issues and video-stream the service seamlessly. Let’s investigate the fix for Hotstar error NM 4000 in Disney+ Hotstar.

How to fix Hotstar error?” Below are 100% efficient steps for you to fix the issue conveniently.


How to Resolve Hotstar Playback issue in Australia [100% Efficient]

Disney+ Hotstar is optimized for a broad range of OS and works perfectly on iPhone, macOS, and PC. It is optimized for Disney+ Hotstar on Android and it also works flawlessly for Hotstar on Amazon Fire Stick, Apple TV, Roku Kodi, etc.

The Hotstar error NM 4000 can eventually occur in any media device mentioned above.

So, if you are looking for a potential solution to the Disney Hotstar error, we have you covered. Nevertheless, here’s how to fix the Hotstar error. Using a couple of traditional and extraordinary methods.

  1. Disable proxy, VPN servers, and other geo-spoofing software.
  2. Change your network settings to ‘Automatic.’
  3. Clear your web browser cookies and cache.
  4. Contact your Internet Service Provider.


Let’s demonstrate these fixes step-by-step. Shall we?

Disable proxy, VPN servers, and other geo-spoofing software

If you enable geo-spoofing software, say a proxy or a VPN, you’ll encounter a Disney Hotstar error. You can disable the software to resolve the issue.

Once you do that, Disney+ Hotstar will be aware of your native IP and provide you with an enhanced and improved video-streaming experience without any complications.

If you’re struggling to stream ICC World Test Championship 2023 final, IPL 2023 or Quasi on Disney+ Hotstar in Australia, your best course is to do it via VPN; we highly recommend you pick a trustworthy VPN network that can successfully spoof your geo-location and resolve Disney Hotstar’s fatal error.

Change your network settings to ‘Automatic.’

Before you cancel Hotstar subscription, you can change your network adapter settings to “Automatic” to see if it helps. For e.g: on your PC, you can do that by going to the Control Panel, going to network & adapter settings, then properties, and changing network settings to “Automatic.”

Tap on IPv4 for properties. Click on both; the “Obtain DNS server address automatically” and “Obtain an IP address automatically” options that should resolve the Disney Hotstar fatal error for your device.

If the Disney Hotstar not working error persists, perhaps you can try the next troubleshooting fix that is remotely convenient.

Clear your web browser cookies and cache

clear-your-cookies

Try clearing the cache and cookies in your browser.

Another efficient way of solving the issue is by clearing your web browser cache and cookies. Cookies and cache can hoard a multitude of problems including NM 4000 error on Hotstar. Clearing this form of memory from your browser is simple and elegant.

Open your Chrome web browser on your PC. On the top-right corner you’ll see three dots; click them. Choose “More tools” and then clear the all-time browser cache and session data. Tick the “cached pictures and files “ and “cookies and other site data” before streaming Pop Kaun on HD.

But if the Disney Hotstar not working issue persists, you can lean to the next troubleshooting fix that requires extraordinary measurements.

Contact your Internet Service Provider.

If you are still facing the NM 4000 error in Australia, you can ask your ISP to reset your network adapter and modem. A hard reset can possibly solve the issue. Once that is done you can watch True Lies on Hotstar.


FAQs – Hotstar Playback issue

Here’s how to resolve Hotstar Play-back error code: 1000000-3321 on your iPhone/iPad device:

  • Enter the Indian time zone (i.e.: IST) to fix the Hotstar Playback issue in Australia.
  • Make sure that the time zone coincides with the Indian one, that is AM/PM.
  • Review your network adapter and see for Disney Hotstar connection issues.
  • Try using a valid/active Facebook ID to sign in to Disney+ Hotstar.
  • Sign-up to Disney+ Hotstar on iPhone manually.

Look up online if Disney+ Hotstar is under maintenance.


This error typically occurs when your device time isn’t set to auto or it doesn’t coincide with your internet time. In such a case, check whether your desired content is available on the Disney+ Hotstar platform.

We hope you reviewed our troubleshooting fixes to solve the Hotstar Playback issue in Australia. Once you follow our lead, you’ll be back on the streaming page of the VOD.


ExpressVPN is the best VPN for Disney+ Hotstar in Australia. It can bypass the Hotstar Playback issue in Australia in a moment. It is loaded with extremely good protocols and lightning-fast servers that ensure you can unblock and stream Disney+ Hotstar at a magnificent rate.

You can definitely count on ExpressVPN to bypass Disney+ Hotstar in Australia and fix the Disney+ Hotstar error whenever you encounter it.




Wrapping Up!

Now you can finally get rid of the Hotstar Playback issue in Australia. We told you about the NM 4000 error that typically occurs for Disney+ Hotstar viewers residing in or outside India.

We provided you with troubleshooting fixes to avert the crisis of Disney+ Hotstar error.

Lastly, we recommend you pick a reliable VPN like ExpressVPN that can resolve your Disney+ Hotstar-related problems without any sweat.

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