Disney Plus Not Working? Here is What to Do [Easy Guide]

Last updated: January 5, 2023 Shares: 0

Disney Plus is one of the leading streaming services like Netflix, HBO Max, Prime Video, and Hulu that allow you to stream top-notch shows, movies, and documentaries based on different genres like action, romance, drama, suspense, thriller, etc. all in one place.

That said, Disney+ is far from perfect when it comes to experiencing different streaming-related errors or issues. If you are also facing Disney Plus not working issues like others, you have come to the right place.

Continue reading this guide to discover how you can resolve such errors yourself on different devices appropriately.

Why is my Disney Plus not working?

As you might know, different issues like internet disconnection, app cache, and web browser incompatibility may not allow you to stream your favourite media content on Disney Plus.

General Disney Plus Troubleshooting Tips

Follow these general troubleshooting tips to resolve Disney Plus not working issues accordingly:

  • Check your internet connection to see if its working or not
  • Restart your Wi-Fi connection
  • Sign out of Disney Plus on different devices like Windows, Mac, Android, or iOS and then sign in again
  • Update the Disney Plus app, if the problem still persists then delete the app and re-install the app from Google Play or App Store
  • Try to open the official website of Disney Plus on a different browser
  • Talk to Disney Plus support team through Disney + Help Center
  • Use a VPN service to bypass Disney Plus streaming issues in unsupported countries like Russia, China, etc.

You can also check troubleshooting tips if Rai TV isn’t working with a VPN.

How to fix Disney Plus Executive Error Code 83?

Error code 83 relates to the compatibility issues with the users’ devices. If you see this error message on your screen, you should check your device first. You can follow these simple below-mentioned steps to bypass such errors:

  • Check your device if it is compatible with Disney Plus or not
  • Turn off your device and then turn it on again
  • You can update your device by going to the device’s settings and updating it accordingly if any update is available
  • Try the same username and password on another device to see if Disney Plus is working fine or not
  • You can visit other informative platforms such as Reddit to explore if other users are experiencing the same problem

How to fix Disney Plus Error Code 73?

When you try to stream the Disney+ content of your native country from an unsupported region, you will receive error code 73. For example, you cannot watch Disney Plus Australia content in countries where Disney+ is not available for streaming.

Follow these simple steps to fix error code 73:

  • If you are using a mobile phone, you should reset your mobile network connection
  • You can restart your Wi-Fi router to see if the Disney Plus website or app has started working properly
  • You can disable your antivirus temporarily
  • You can check your IP address through the IP address lookup tool to check if your browser location is different from your current location
  • If your browsing location is different from your current location, you might have turned on the VPN provider
  • Turn off the VPN service if this is the case
  • You should reset your location settings if this error code is not because of the VPN provider

How to fix Disney Plus Error Code 43?

At times, you see error code 43 on your screens while trying to access Disney Plus on your desired devices. This may happen due to internet connectivity issues. If this is the case, you should refresh your internet connection. You can follow these steps to resolve this error comprehensively:

  • Start your streaming device be it Windows, Mac, or Android
  • You can reset your network connection settings
  • Log out of your Disney Plus account and try to log in again to Disney+

How to fix Disney+ Error Code 39?

If you cannot stream Disney+ media content on your Xbox, you will soon receive an error code 39 message. Follow these below-described steps to overcome this error:

  • If you are watching Disney + shows or other content on any other device at the same time, log out of Disney Plus on that particular device
  • You should change the HDMI port of your TV or monitor that is connected to your Xbox

Not only Disney+ and even Amazon Prime don’t work due to similar errors, but the quick fixes resume the streaming.

Why is Disney Plus not working on my Samsung Smart TV?

If you cannot access Disney+ on your Samsung Smart TV, here is what you should do:

  • Restart the Disney Plus app on your Samsung Smart TV
  • Turn off your Samsung TV for a few minutes and then turn it on
  • Clear Disney+ cache and all temporary data
  • Install the Disney Plus app updates if available
  • Reinstall the app by deleting the app first
  • Install Samsung Smart TV updates if available
  • Through the menu, use the ‘Smart Hub’ option and perform a factory reset function on your Samsung TV


You can follow these simple steps to clear the cache of your Disney Plus:

  • Through ‘Settings’, go to ‘Apps’
  • Choose Disney Plus<Storage
  • Press ‘Clear Cache’

If your Disney Plus is not working for any reason, you should check your internet connection. Similarly, you can log out to your account and log in to your account again.

Wrapping Up

If you are experiencing Disney Plus not working issues quite often, read this guide in detail. Even you can read how to fix the issues if Greek TV isn’t working. By doing so, you can start watching numerous award-winning and popular TV shows, movies, and documentaries as per your streaming need hassle-free.

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